Customers

12,400+ senders. From founders solo-sending to lifecycle teams of fifty.

We're lucky to work with teams who care about their customers as much as we care about the tool. Here's a small sample.

SaaSDTCFintechHealthcareMarketplacesMediaEdtechNon-profit
Threadwell
·DTC apparel · Series B
Migrating 4.2M contacts and 38 automations off Klaviyo in a weekend felt like a stunt. It wasn't. It was a Saturday.
PN
Priya Naidu
Head of Growth, Threadwell
Read the full story
+42%
Open rate vs prior tool
$18k
Monthly cost saved
9.1%
Click rate, all sends
Anchor
·B2B SaaS · Series A
The AI assistant rebuilt our re-engagement series in front of me with a diff. I clicked approve. It saved us a sprint.
ML
Marcus Lin
Lifecycle Lead, Anchor
Read the full story
1,200h
Saved / year
3 → 1
Tools consolidated
+38%
Activation rate
Northbeam
·MarTech · Series C
Outlook for Windows renders our templates without surgery. That alone won the buying committee.
AC
Amelia Costa
Design Director, Northbeam
Read the full story
0
Render bugs in Outlook
4d
From import to first send
+22%
Click rate on lifecycle
More stories

Smaller wins, every day.

Pause Beta
·AI tooling

Replaced four tools with one bill.

−$2.3k/moRead
Linework
·B2B SaaS

Branching automations finally feel like product code.

+31% retentionRead
Glide.io
·DTC food

Send-time optimisation lifted opens overnight.

+19% opensRead
Folio
·Fintech

HIPAA-grade comms in three days.

BAA in 72hRead
Lumen
·Hardware

The shared inbox replaced our support tool.

−43% ticket vol.Read
Brio
·Edtech

Cohort retention finally matches our warehouse.

0.4% deltaRead
Yardstick
·PLG SaaS

We churn-saved 7% of MRR with one journey.

+7% MRRRead
Wave Bank
·Fintech

Local AI option closed our procurement loop.

ApprovedRead
Tide
·DTC beauty

Designers stopped asking for a different tool.

1 toolRead
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We write customer stories the way we'd want to read them — short, specific, with real numbers. If you've done good work on Mailapp, we'd love to publish it.